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Features

Everything your front desk does. Nothing it can't.

A virtual front desk that never calls in sick, never puts anyone on hold, and works every holiday.

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Every call answered

Picks up in under 3 seconds, every time. Nights, weekends, holidays. Connects phone, SMS, email, and WhatsApp into one system.

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Books appointments

Connects to your calendar and books real appointments. Sends confirmations to you and your customer automatically.

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Emergency routing

Detects urgent calls — burst pipe, power outage, break-in — and escalates them to you immediately. No delay.

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SMS follow-ups

Sends your caller a text with next steps, your address, or a booking link right after the call ends.

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Knows your business

Configured with your services, pricing, hours, and FAQs. Answers questions like someone who actually works there.

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Call dashboard

See every call, transcript, and outcome in one place. Know exactly what your customers are asking for.

24/7 AI call answering

Your AI receptionist answers every call in under 3 seconds. It understands natural conversation — not just keywords. Callers talk normally and get real help, not a phone tree.

Handles English fluently. Supports 40+ industries out of the box.

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Smart appointment booking

Connects directly to Google Calendar and books appointments in real time. Sends SMS/email confirmations to both you and the customer automatically.

No double-bookings. No back-and-forth. Just appointments that show up on your calendar.

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Emergency detection & escalation

The AI recognizes urgency in real time. Burst pipe? Power outage? Medical concern? It flags the call as an emergency and immediately alerts the on-call person via SMS and phone call.

11 emergency specialty workflows built in. No emergencies fall through the cracks.

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Live call dashboard

Every call logged with full details: caller info, transcript summary, outcome, and follow-up status. Filter by date, type, or urgency.

Export to CSV. See trends. Know exactly what your customers are calling about.

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Connects with your tools.

MPG plugs right into the systems you already use.

📅 Google Calendar
📞 Twilio
💬 Slack
⚡ Zapier
📊 QuickBooks
☁️ Salesforce
🟠 HubSpot
📋 Google Sheets

Plus 5,000+ apps through Zapier

Enterprise-grade infrastructure.

Your calls run on the same infrastructure trusted by Uber, Airbnb, and Shopify.

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256-bit encryption

Every call encrypted end-to-end on Twilio's enterprise infrastructure.

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99.9% uptime

Redundant systems with automatic failover.

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Canadian owned

Federally incorporated in Canada. Your data stays in Canada.

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SOC2 infrastructure

Built on Twilio & AWS — SOC2 Type II compliant.

See it in action.

Book a free 15-minute demo. No commitment, no pressure.

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