Founding client pricing is live. See pricing
AI receptionist for service businesses

Your shop never misses a call again.

MPG handles after-hours calls, emergency triage, appointment requests, and follow-up for service businesses — with managed setup, predictable pricing, and no extra staff to hire.

Works for plumbers, HVAC, electricians, dental clinics, salons, contractors, and more.
Live intake example
Incoming callHi — our basement is flooding and we can’t stop it. Can someone come tonight?
MPG receptionistI can help with that. Is the main shutoff accessible, and what neighbourhood are you in?
CallerWe’re in Windermere. Shutoff is on but the leak is still going.
Urgent owner alertEmergency plumbing lead — active water leak, Windermere, after-hours. Customer waiting for callback now.
Northside PlumbingPeak HVACClearview DentalSummit ElectricPrairie RestorationWest End Auto
The problem

Every missed call is a missed customer.

The phone is still the front door for most service businesses. When it rings after hours, during a job, or while your team is already stretched, leads slip through the cracks.

24/7

Your business can respond after hours, on weekends, and when your team is busy on-site.

<5s

AI triage happens fast enough to feel immediate for the caller and useful for your team.

1 inbox

Calls, follow-up, urgent requests, and booked jobs get routed into one system instead of scattered texts and voicemails.

Exact client performance metrics will replace placeholders as founding deployments go live.
Your virtual front desk

What MPG actually does for you.

This is not a generic answering service. MPG is built to classify urgency, gather the right details, and move the caller toward the next step — fast.

Picks up after-hours calls

MPG answers when you can’t — nights, weekends, lunch rushes, or while you’re on a jobsite.

📅

Books and confirms appointments

Appointment requests, callback requests, and lead details get captured cleanly instead of buried in voicemail.

🚨

Escalates emergencies

Urgent calls get flagged and routed immediately so a real emergency does not wait until morning.

How it works

Here’s what the handoff feels like.

A caller reaches out. MPG gathers the right details, confirms next steps, and sends the important context to you instead of a useless voicemail blob.

Example: after-hours plumbing emergency2 min 18 sec call
Hi, I’m calling because our hot water tank burst and the utility room is filling with water.
I’m sorry you’re dealing with that. I can help route this quickly. Are you able to access the shutoff valve safely, and what address is the property at?
Yes, we shut it off. We’re at 4216 117 Street in Edmonton.
Owner alert sent: emergency plumbing lead, active flooding contained, Edmonton south side, customer ready for immediate callback.
Thank you — I’ve marked this as urgent and passed it along. Expect a callback shortly. If the leak worsens or power becomes involved, move to a safe area and call emergency services.
Pricing

Simple pricing. Managed setup.

Founding pricing is for the first wave of client installs while MPG tightens the playbook. No mystery implementation fees later.

Standard pricing

Once the playbook is locked

$2,000
setup
$397/month
  • Full onboarding and launch support
  • Managed maintenance and refinements
  • Expanded routing / follow-up logic
  • Higher-touch deployment support
  • Built for established service teams
Use founding pricing if you want to be in the first cohort while MPG is still tightening the offer.
FAQ

Questions we expect you’ll ask.

Do I need to move my website or hosting to MPG?

No. MPG can plug into what you already have. Phone routing, forms, hosted intake pages, or simple website handoffs all work even if your site is on another platform.

Is this just for after-hours calls?

That is the easiest starting point, but MPG can also support overflow handling, callback capture, or full inbound triage depending on the business.

What kinds of businesses fit best?

Service businesses where missed calls cost real money — plumbers, electricians, HVAC, restoration, clinics, salons, and similar operators.

Will this replace my team?

No. The point is to catch what your team misses, reduce noise, and route the right things faster. It should feel like an extra layer of coverage, not a replacement.

How long does setup take?

Fast when the workflow is simple. MPG handles the technical side and works with you on the routing rules, escalation paths, and confirmation flow.

Next step

Ready to stop missing calls?

If you want to see whether MPG fits your business, send over your workflow, your biggest pain point, or your current after-hours process. We’ll map the handoff and show you what the receptionist flow could look like.

Email MPG Review pricing first
Email: z.amponsah@mpgsolutions.ca
Edmonton, Alberta